Privacy Policy
Last updated
This policy explains how Casino Away GamStop collects, uses and protects personal data when you visit the site, and sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The contact details below are placeholders to be completed before the site goes live.
Key definitions
Personal data
Any information relating to an identified or identifiable living individual, such as a name, email address, or online identifier including an IP address.
Processing
Any operation performed on personal data, including collection, storage, use, disclosure and deletion.
Controller
The party that determines the purposes and means of processing personal data. For this site, the controller is the publisher identified in our legal notice.
Data subject
The individual to whom the personal data relates, in most cases a visitor to this site.
Who is responsible for your data
The controller responsible for processing on this site is [Publisher or company legal name], at [address], United Kingdom (placeholder). For any data protection question you can contact us at privacy@[YOUR-DOMAIN] (placeholder). Where a Data Protection Officer is appointed, their contact details are: [DPO name and email] (placeholder); if no DPO is required, enquiries are handled by the controller directly.
What we process and the legal basis for it
We aim to collect as little personal data as possible. The categories below describe what may be processed and the legal basis under Article 6 of the UK GDPR.
Server log data. When you visit, our hosting provider may automatically record technical information such as your IP address, browser type, the pages requested and the time of the request. This is processed on the basis of legitimate interests (Article 6(1)(f)) for security, fault diagnosis and keeping the site running, and is not used to identify you personally.
Contact data. If you write to us through the contact page or by email, we process the name, email address and message you provide. The basis is our legitimate interest in responding to enquiries, or the steps necessary to deal with your request.
Analytics and optional cookies. Where analytical or marketing cookies are used, they are set only with your consent (Article 6(1)(a)), which you can give or withhold and later withdraw. Strictly necessary cookies that make the site work do not require consent. The categories are described in full in our cookie policy.
Cookies and analytics
Cookies are small text files stored on your device. This site distinguishes between strictly necessary cookies, which are required for basic operation, and optional functional, analytical and marketing cookies, which are set only after you consent. Analytics, where enabled, help us understand in aggregate how the site is used so we can improve it; retention periods for individual cookies are listed on the cookie policy page. You can change or withdraw your cookie choices at any time through your browser settings or any consent control provided on the site.
Sharing with third parties
We do not sell personal data and we do not share it with gambling operators. Data may be processed on our behalf by service providers acting as processors, such as our hosting provider and, where used, an analytics provider. Such providers act only on our instructions under a contract that requires appropriate safeguards. We may disclose data where we are legally required to do so. If any provider processes data outside the UK, that transfer is made only with an adequate safeguard recognised under UK data protection law.
How long we keep data
We keep personal data only as long as necessary for the purpose it was collected. Server logs are typically retained for a short period for security and diagnostics and then deleted or anonymised. Enquiry correspondence is kept for as long as needed to handle the matter and a reasonable period afterwards, then deleted. Cookie lifetimes vary by cookie and are set out on the cookie policy page.
Your rights as a data subject
Under the UK GDPR you have the following rights in relation to your personal data:
Access
To be told whether we process your data and to receive a copy of it.
Rectification
To have inaccurate data corrected and incomplete data completed.
Erasure
To have your data deleted where there is no overriding reason to keep it.
Restriction
To limit how we use your data in certain circumstances.
Portability
To receive data you provided in a structured, commonly used, machine-readable format.
Objection
To object to processing based on legitimate interests, and to direct marketing at any time.
Withdraw consent
To withdraw any consent you have given, without affecting earlier lawful processing.
To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority, if you believe your data has been handled unlawfully.
Changes to this policy
We may update this policy to reflect changes in the law or in how the site operates. The date at the top shows when it was last revised, and material changes will be made clear on this page.
Support and responsible gambling
If gambling is causing you harm, free and confidential help is available in the UK. The National Gambling Helpline, run by GamCare, is open 24 hours a day on 0808 8020 133. You can also find tools and information at BeGambleAware and GamCare, and register for self-exclusion across UK-licensed sites through GamStop.